Employment

January 10, 2000 to Present - City of Shawnee Oklahoma

Chief Information Officer - May 2008 to Date
Systems Administrator - January 2000  to May 2008

• Fully responsible for all technology operations within the City of Shawnee Information Systems infrastructure. Systems include multiple Windows servers, and approximately 200 Windows desktops and 260+ employees.
• Responsible for City fiber optic links, T1 interconnects and remote WAN operations
• Updating and development of City of Shawnee public Web Site including bringing web server services in house
• Development of Internal and outsourced training program for Information Systems
• Implementation of Imaging System for document archiving and maintenance
• Development and implementation of various departmental online endeavors including Action Center listings and mapping, COMPSTAT police data and mapping, and various online database web pages in ASP
• Supervise Technology Support Specialist and Software Support Specialist
• Responsible for deployment and management of embedded systems including digital video recording (DVR) systems and integrated Access Control System across multiple facility locations.
• Actively involved in finance and fund accounting supporting the finance department using INCODE Inc. vertical municipal software modules including extracting said data for online viewing and access.
• Served as Interim Finance Director responsible for all Finance operations within the City in 2007, 2008 and 2009 for periods from 3 weeks to 7 months
• Responsible for SQL based Police records management system including extracting data for internal and external use online.
• Responsible for implementation, maintenance and schedule of PEG (Public, Education, and Government) TV channel specifying and deploying automation equipment
• Responsible for concept and implementation of City of Shawnee's social media presence including Twitter and Facebook.
• Developed and deployed programming to automatically post Twitter updates to @ShawneePD account

June 16,1997 to January 10, 2000 - Citizen Potawatomi Nation
(06/1999 - 01/2000) Director of Networking / Telecommunications

• Promoted to Director of Networking upon resignation of previous director, previous duties continue. Additional duties as director include management of 2 to 3 employees and responsibility for complete Networking / Telecommunications infrastructure of the Citizen Potawatomi Nation including all Tribal and Enterprise operations. Infrastructure includes 200+ local Windows NT/9x workstations, nine (9) regional offices across United States, over eight (8) physical locations linked via fiber, ISDN, or analog dialup connections.
• Also responsible for multiple Windows NT 4.0 Servers, T1 Internet connection, commercial ISDN connection, 400+ user Internet Service Provider (CPN-Net.com), Microsoft Exchange 5.0 mail server across three servers, MS Proxy Firewall and all data security and data disaster planning and implementation.
• Provide guidance for all computer and technology purchases and plans and both landline and wireless telecommunications operations as a whole. Provided division of duties and cross training plans within Networking to better serve Tribal functions and CPN-Net customers.

(01/1999 - 06/1999) Assistant Director of Networking

• Position changed to reflect additionally duties and responsibilities and provide authority assumed during absences of Director. Duties as Application Support Specialist continued.

(06/1997 - 01/1999) Application Support Specialist

• Primary duties include support, training and development of software applications for the Citizen Potawatomi Nation. Applications include Microsoft Windows 95, Windows NT Workstation and Server, Office 95 and Office 97 Professional (Word, Excel, Access, PowerPoint and Outlook), Platinum Accounting Software, Tribal store Point of Sale (Microbiz) and custom options for store management, and many other software and computer related functions.
• Also responsible for WebMaster duties for various Tribal endeavors including public web site and others. Additional duties include responsibility for daily operation in absence of Director of Networking and supervision of one employee providing software/CPN-Net support.

Additional Projects include;

• Responsible for creation and ongoing maintenance and design of CPN Intranet web site providing internal computer support topics, links and problem submission forms tracking and process.
• Developed small applications in Visual Basic for automating ACH conversions and Platinum company backups.
• Developed Windows 95 Basics and Email using Outlook 97 training for in-house operations including online, print and classroom presentations.
• Responsible for Implementation of CPN-Net.com, an Internet Service Provider subsidiary of the Citizen Potawatomi Nation. Includes ground up build of web site and services utilizing Microsoft NT 4.0 and Internet Information Server. Developed billing and user tracking database in Access97, provided remote access via web site to said database. Developed policies and procedures, rate structures, and all areas of operation for the ISP. Developed Active Server Pages (ASP) based start page for CPN-Net customers allowing custom news headlines based on web visitor selections.
• Responsible for ground up implementation and continuous management of additional web sites including KGFF.com, ORRAgency.com, TecumsehOK.com, OK7Habits.org and others. This process includes system setup, IP assignments and management, Internic DNS registrations, DNS setup using both BIND and Microsoft DNS services, ground up design of web site utilizing FrontPage 97/98 and ASP extensions.
• Utilized Active Server Page (ASP) technology and VBScripting to provide database connectivity and expanded and enhanced web site operations on many of the above web sites. Items include database sourced links page, calendar of events, news, and other dynamic web site additions.
• Additional duties included utilizing ARCView 3.x for spatial analysis of CPN and Native American population densities and roads analysis needs.
• Designed, developed and maintain web sites for www.CPN-Net.com  Additional duties include overall backup support for 150+ PCs running a mix of Windows 95, NT Workstation, and NT Server.

July 1, 1991 to June 15, 1997 - City of Tecumseh Oklahoma ( http://www.TecumsehOK.com )
(03/1995 - 06/1997) Assistant to the City Manager
(07/1991 - 03/1995) Data Processing Director
Promoted to Assistant to the City Manager in March, 1995 by new City Manager Bruce A. Drawdy. Responsibilities as Data Processing Director continued with additional duties of assisting City Manager in all aspects of management.

Specifically ongoing and additional responsibilities include;

• Groundwork for implementation of Enhanced 9-1-1(E911) system for the City of Tecumseh 598 telephone exchange
• Started implementation of Tecumseh Electric System Competitive Utilities Program (CUP)
• Responsible for development of complete Health and Safety Program for city employees
• Responsible for development of annual City of Tecumseh Budget in excess of $4 million dollars
• Tecumseh Capital Improvements Program (CIP)
• Responsible for all Energy Services program development and implementation.
• Implemented migration from Unix to Microsoft NT Server and PC based workstations in 1996.
• Responsible for all computer related functions including hardware and software in the City of Tecumseh.
• Continue to provide contracted support for City of Tecumseh.

Committees, boards and other panels served on;

• City of Tecumseh Safety Committee and Accident Review Boards
• Oklahoma Municipal Power Authority (OMPA) Power Supply Committee (1996) - Study/recommend rate plans for competitive electric market.
• OMPA Competitive Utilities Program (CUP) (1994-95) Implementation and ongoing review committee. (10/94 to present)
• OMPA Energy Services Committee (10/91 to present as member, 01/93 to present as Chairman)

Data Processing Director
Hired July 1, 1991 as Data Processing Director by then City Manager Randy Swinson. Goals of position included;

• Electronic (AutoCAD) mapping of all City streets and utilities for records purposes
• Progressive implementation of computers and automated equipment into the City functions
• Responsible for all data automation including all software, hardware, and implementation thereof including original NEC Unix server and VT workstations.
• Provided local first-based support for INCODE Municipal Management computer package including Utility Billing, G/L, A/R, Payroll, etc.

April 1978 to July 1, 1991 - Tel-Elec Consulting Engineers Inc

Consulting Planner/Engineer
04/78 - 07/91

• Managed Dec 11/34 Time Share computer system providing utility billing and fiscal services to the City of Tecumseh and Rural Water District of Earlsboro.
• Designed and programmed customer Utility Billing, Payroll and General Ledger package utilized by the City of Tecumseh in 'USER11'.
• Consulting planner/engr for Southwestern Bell & GTE as Contract Engineer
• Developed 30 yr long term telephony plans for Dallas area
• Performed field analysis & note taking for engineering
• Started as draftsman

Education

• Associate Degree in Design & Drafting GPA 3.4
• Active learner - willing to learn new processes, procedures and other areas of need or demand.
• Miscellaneous continuous education classes include Advanced Access97, Project Management, Train the Trainer, Seven Habits of Highly Effective People, Seven Habits Facilitator Training

Personal

• Experienced at creating and implementing new ideas and programs including but not limited to automation, computerization of information and processes and more.
• Enjoy electronics, robotics and home automation as hobbies. Integrated Personal Web Server with Home Automation system as seen at http://House.ProtoWrxs.com. This site provides real time access to data and control of home automation system using standard web technologies and programming.
• Responsible for putting the City of Tecumseh Oklahoma on the WWW in 1995 without city funding due to the important need for small cities to not miss out on new media options.Followed up with registration of TecumsehOK.com domain and current maintain Tecumseh's site part time.

This Resume is best viewed online at http://ProtoWrxs.com/Nolen/Resume